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Common queries answered

Frequently asked Questions

Your Green Smoothie Challenge Tools order is sent tracked to your door. You can find the tracking number in the email we sent to you at the time of shipping.

Orders may take up to 50 days to arrive.

We send all orders with tracking. Check your inbox for our shipping confirmation email, which contains your tracking number.

Can’t find your email? It might have gone to your spam or junk folder. Take a look there before you email us.

If you entered the wrong address in the checkout, please contact us within 12 hours of ordering. We can change the address for you only within those 12 hours, after that you order will already be on the way and we cannot change it.

Moved house? If you want to update your address, go to the My Account page to update your information.

All the countries we ship to can me found in the checkout. Go to the billing or shipping area and select the country list which will show all the countries we can deliver too.

We ship from different warehouses and therefore if you ordered more than one item, it may come in more than one parcel. Tracking information will be emailed to you for all items.

Still need help?

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Postal Address

Luceb Enterprises Pty Ltd 

Po Box 1552, Castle Hill NSW 1765

AUSTRALIA

 

ABN: 31 160 182 696

Green Smoothie Challenge Tools